FAQ

Is it necessary for me to register an account in order to buy an item?
  • No, it is not necessary. You are welcome make an order without the registration aswell. However keep in mind the benefits of registered user:
  • - keeping track of your order's delivery status
  • - changing or canceling the order
  • - using your previous purchase history to become eligible for a Loyal Customer's discount
Which shipping providers do you use?
  • We ship items through UPS shipping.
How long it will take to receive my order?
  • Shipping worldwide takes approximately less than one week (except all South America, Mexico, Russia, Belarus, APO/FPO, PO Box as we send our goods to these countries by priority registered post mail and therefore shipping to these countries takes about 2-7 weeks)
When can I contact customer service?
  • You are welcome to write us an email anytime you want. We will answer you in 24 hours. Our email address is: shop@lympo.com



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